Our bags are hand crafted locally in Melbourne, Australia.
Please submit your return/repair request by emailing us at info@redangolf.com.au
Please include:
- Order number and date
- Detailed images of the area of concern
- Any additional information that will assist us in our review
All return, refund or repair requests will be inspected via your provided images and description, to determine the appropriate course of action.
A physical return of the item may be requested for closer inspection and further assessment.
Once a thorough review of the item has been achieved, A repair, refund or exchange of the item may be issued.
Should the review process determine that the request was the result of Improper use or care, The request may result in the return/repair request being denied.
Care Tips
We always recommend that you take great care of your Redan Golf bag to prolong its life and your enjoyment for as long as possible!
Be gentle, set it down nicely, don’t drag or slide your Redan cement.
If you get stuck in the rain that’s fine! Just don’t leave your Redan bag soaking wet in the boot for the next 2 weeks!
Basically, look after IT and it will look after you!
We really don’t want to hear from you unless its about how great your Redan is!
BUT! We are always here to help should you have a mishap and your Redan needs some TLC.
Cheers, Walk on!